We collect personal information about you and the devices you use to access and interact with us and our Products. We collect:
Collected information may be used in the following ways:
We may share the information you provide (subject to the necessary security, contractual and transfer safeguards). These are some of the partners we may share your personal information with:
Personal information may be transferred to other countries where ColorSaga or its service providers maintain operations. These countries may not have equivalent data protection laws to the country from where you access the Products.
Your privacy is important to us and we place great importance on the steps we take, including technical and organisational measures to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. Your personal information will be kept by ColorSaga for the duration of your relationship with us and for as long as you use our Products and may be retained for a period after this time if it is necessary and relevant to our legitimate operations, our terms with you and in accordance with applicable laws.
You have options and choices over how we use your personal information. You may be required to register or sign in to use or access some of our Products, and may need to provide personal information to create a user profile which is associated with your use of our Products. Where you are required to sign in to use or access our Products, you can also manage the personal information that you provide to us.
You can contact us directly with requests to correct, erase, restrict, object to, or move your personal information. If you do not want us to process and/or access your personal information, you may be unable to use our Products.
Protecting the privacy of young children is especially important to ColorSaga. For that reason, ColorSaga does not knowingly collect or maintain personally identifiable information or non-personally identifiable information from users under 13 years of age, other than as permitted by law in support of our internal operations.
We collect personal information about you and the devices you use to access our Products and interact with us. We collect:
Your registration information enables us to provide you with access to the Products and to supply the Products under the relevant terms of service. It helps us to authenticate your access, to contact you for your views and to notify you of important changes or updates to our Products.
Where we have your consent and in accordance with your stated communication preferences, we may also contact you for marketing purposes to let you know by post, email, telephone, mobile or in-app messaging about our other products and services. We may also share information with third parties so that they may let you know, (using your stated communication preferences) about goods or products which may be of interest and where you separately consent to this contact.
If you no longer want us to use your data in this way or generally change your mind about receiving marketing communications, you can unsubscribe at any time, either by using the unsubscribe option in the communication you receive or by changing your communication settings. Please note that we will retain a record of the user information when you unsubscribe from our marketing information for the legitimate purpose of ensuring that we do not contact you further in this way, during the period of your objection.
This information will enable us to verify your purchases with Third Party Payment Partners and to contact you in order to assist with resolving any problems with your purchases and to process any refund payments that you may be due.
We will also use and analyse information on transactions on your account for our legitimate interests by data matching or statistical analysis so that we can administer, support, improve and develop our business and to help us detect and prevent fraud or other illegal activities or acts prohibited by our terms of service or any policies applicable to the Products.
We analyse information about how you engage with our Products to understand how our Products are used and to provide you with an optimal gaming experience, such as by rolling out performance-optimising software updates for videogames. We use anonymous data in order to analyse and produce statistics relating to the habits, usage patterns and demographics of users as a group or as individuals. This allows us to deliver you personalised content, helps us understand the features of our Products that appeal to you and allows us to manage advertising, amongst other things.
When you interact or visit our website, we may automatically collect information about you such as the type of internet browser or mobile device you use, any website from which you have come to any of the ColorSaga sites and your IP address (the unique address which identifies your device on the internet) and your operating system, which are automatically recognised by our web server.
We use internet log files to monitor traffic on our Products, resolve technical problems and to detect and prevent fraud. We use these technologies to provide us with information, such as when an email is opened, or to develop statistics on the effectiveness of advertising or marketing on our website.
We also use technical and device information to operate and improve our videogames, enable online matchmaking, facilitate sharing, measure our effectiveness, set up and maintain accounts, identify and fix errors and to help keep online content fair and safe and to resolve related disputes.
We use information obtained from third parties to provide you with an optimal experience, to facilitate use of the Products as advertised and to enable you to play ColorSaga videogames on various platforms.
We may also work with advertising networks that serve advertisements into our Products or the website and products of third parties. Some of those advertisements may be personalised to your interests based on your activity and technical information and using cookies.
In delivering the Products to you, we may share your personal information with:
Companies within the ColorSaga group (which means our subsidiaries and affiliates, our ultimate holding company and its subsidiaries and affiliates) who act for us for the purposes set out in this policy.
Third parties with whom we share your information in order to undertake various activities or services on our behalf in supporting the Products. This includes payment processing providers facilitating credit and payment card transactions, website and application support and hosting providers for online videogame services and software downloads and providers for the delivery of promotional, digital advertising or other communications.
As mentioned above, we may also share information with third parties so that they may let you know, (using your stated communication preferences) about products or services which may be of interest to you, provided you have separately consented to this contact. If you no longer want us to use your data in this way or generally change your mind about receiving marketing communications you can unsubscribe either by using the unsubscribe in the communication you receive or by changing your settings. Please note that we will retain a record of your objection for the legitimate purpose of ensuring that we do not contact you further, during the term of your objection.
If our business enters into a joint venture, purchases or is sold to or merged with another business entity, your information may be disclosed or transferred to the target company, or new business partners or owners or their advisors.
We may use the information that you provide if we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation; or to enforce the relevant terms of service and any other agreement; or to protect our rights or the rights of third parties. This includes exchanging information with other companies and organisations such as credit agencies, law enforcement or government bodies or the courts in connection with a criminal investigation, suspected illegal activity, fraud prevention and detection or in legal proceedings.
We do not control information which is sent from your browser to third parties, including social media platforms, analytics companies and advertising networks that receive information in the normal course of your online activities.
Personal information may be transferred to other countries where ColorSaga or its service providers maintain operations. These countries may not have equivalent data protection laws to the country from where you access the Products or, in the case of transfers subject to European law, may not be subject to an adequacy decision by the European Commission (EC). An adequacy decision is a decision taken by the EC establishing that a third country provides a comparable level of protection of personal data to that in the EU, through its domestic law or its international commitments.
Where ColorSaga transfers personal information it will seek to take account of any applicable legal obligations relevant to personal information transfers. In the case of transfers of personal information out of the European Economic Area, it will, in the absence of an EC adequacy decision relevant to the destination country, seek to rely on appropriate safeguards such as a valid Privacy Shield certification (in the case of a data transfer to a Privacy Shield certified US recipient – https://www.privacyshield.gov/welcome) or enter into appropriate EC approved standard contractual clauses relevant to personal data transfers between data controllers or between a data controller and a data processor, (see http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm).
We place great importance on the steps we take, including physical, technical and organisational measures, to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage.
Where you have chosen a password which allows you to access any of the Products, you are responsible for keeping this password confidential. We advise you not to share your password with anyone. We will not be liable for any unauthorised transactions entered into using your username, personal information and/or password.
Your personal information will be retained by us for the duration of your use or access to our Products and may be retained for a period after this time as necessary and relevant to our legitimate operations, our terms with you and in accordance with applicable laws and obligations. This may include retention necessary to meet our tax reporting requirements as well as time required to enforce the relevant terms of service, any game “sun-setting” requirements or to identify, issue or resolve legal proceedings.
We may retain a record of your stated objection to the processing of your data, including in respect of an objection to receiving marketing communications, for the sole purpose of ensuring that we can continue to respect your wishes to not contact you further, during the term of your objection.
We will take appropriate steps to seek to destroy or permanently de-identify personal information at the point this information is no longer needed by us for our business or legal purposes.
You have options and choices over how we use your information. We may provide you with tools to access and update specific information relating to your use of the Products at any time. If you need to sign in to access certain Products, you can update and amend your key contact information directly.
We respect the rights you may have under applicable law to request access to your personal information and where applicable, to request to receive that information in a commonly used electronic format (or ask for this information to be provided in that format to a third party where feasible). You may also have the right under applicable law to request the correction or erasure of your personal information, to seek to object to the further processing under certain circumstances of your information or to request that the processing of specific information about you is restricted while we verify or investigate your concerns about this information.
If ColorSaga learns that personally identifiable information of users under the age of 13 has been collected, other than for support of the internal operations, ColorSaga will take reasonable steps to remove such information.
A cookie is a small text file that gets downloaded onto your PC, phone or other device when you visit our Website. They generally contain two bits of information: a site name and a unique user ID. Once the cookie is on your device, our Website “knows” that you have been there before and can then use that knowledge to tailor the experience that you have.
The Website we operate use the technical information contained in the cookies to understand how you interact with our Products and to measure their effectiveness. For example: cookies can help us understand how people use our Website, analyse which parts you find most useful and engaging, and identify features that could be improved. Cookies help to improve the security of our Website, as we can determine inconsistencies between devices used, remember the settings you apply for your use of our Website and as such personalise your experience, and continually improve the way in which our Website operate for you.
The different types of cookies that we may use on our Website fall into the categories described below. These descriptions can help you determine if and how you would like to interact with our Website:
Required cookies enable basic site functionality and follow your progress through the Website. These essential cookies have to be enabled, in order for you to browse our Website and move between pages. We are unable to identify you personally by using these types of cookies.
We may test new designs or website features on our Website. We do this by showing slightly different versions of our Website to different people and anonymously monitoring how our site visitors respond to these different versions. Ultimately this helps us to offer you a better website.
Cookies are used widely for online advertising. Neither we or our advertising partners can obtain data that can personally identify you from these cookies.
You may notice that sometimes after visiting our Website or other website, that you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves pay for these adverts, which are known as “remarketing cookies” during your visit. We use these adverts to tailor offers that encourage you to come back to our Website.
You can change how cookies are stored on your machine by clicking on the ‘Tools’ menu in your internet browser for your device. For more information about these controls, visit your browser or device’s help material. Certain parts of our Website may not work properly if you have disabled browser cookie use.